Frank, Thank You ! And don't say "It was nothing" - because it was everything to me..... Just a note to let you know how much I appreciate all you did to make my life easier!! You were Great!! I really appreciate it!!!!! Maggie ***** PS. Thank all of "Coldwell" people too!

To my Friend & Real Estate Agent Frank Diaz ! I would like to say 'Thank You' for all your help in all my questions concerning Buying Real Estate & Apartment Rentals.You always gave me your time & expertise. YOU ARE THE BEST !! Keep up the good work that you are doing, because a lot of people depend on your help. ----Always - Sincerely & Respectfully---- Otto & Maria

Mr.Francisco Diaz was chosen for the task of brokering a parcel of property on my behalf.He performed the assignment to my fullest satisfaction.Over the past year Mr.Diaz demonstrated high sincerity and expertise.He has also become a family friend.*********** Mr. Diaz is concerned with getting his clients a smooth and speedy closing; even if it takes interrupting his day off.He kept us informed at all times.*********** It came to my attention that adverse and negative comments concerning his performance while under the sale of contract of my property.He forwarded all my concerns by keeping open communications with buyer and the law office that represented them. Mr. Diaz made certain that he put the interest of his clients first and it became apparent that the attorneys representing both Buyer and Seller got annoyed with Mr.Diaz asking questions on behalf of both parties.****** I commend his actions and I will continue to recommend him to all my friends and associates.****** Respectfully Submitted***** Mr.& Mrs Arzola

April 24. 2002 Mr. Frank Diaz Ridgewood, NY 11385**** Dear Frank,**** I want to say 'Thank You' for all the help that you gave both Tom and I during the recent sale of our condominium. You were determined and didn't let anything get in your way.**** I know this wasn't easy for you, especially my being difficult at times.***** You are a very Professional, Reliable and Courteous Sales Person.... an asset to _ _ _ _ _ Real Estate!!***** Each and every time I called you, you returned my call in a timely manner which really helped us through the obstacles. You really cared about everything and made it all happen.***** We were very lucky to have you make this sale for us.***** Thank you again, Laura lee Rivello******** P.S. When we sell again, you are the one that I will call.

UNITED NATIONS NATIONS UNIES From: Thomas Giuliani, owner 80-14 150th Street Apt. 25D Kew Gardens *** Subject: Commendation:*** Re: Frank Diaz, Agent *** I would like to commend Mr. Frank Diaz of your employ as a unique staff member. As early as June 1999 Mr. Diaz had my property in your real estate listing, up to April 2000. And only because of his skill and unrelentless negotiations was the property sold to both our satisfactions.****** In August 1999 my mother passed away at the age of 92, after a very long bout with cancer. We are only two children, and were very close to mom, but at that moment I felt like I had another brother, Frank.**** With all the other work and properties he had at that time, after knowing him for only two months, he took the time to share with me his heartfelt condolences.*** He went out on his own and sent to me and my family, a beautiful mass and sympathy card, and signed it from the Real Estate.*** I have never met Mr. Diaz, only by telephone calls and the fax machine did we have contact with each other. He is to me and my family the epitome, of what someone in that field of volatility of the sales of homes, etc: should be. . I would ask that a copy of this memorandum be put in his official file.***** Thanking you again for all the consideration given me and my family.**** Thomas Giuliani Lieutenant United Nations